Terms of service

Order Order – Terms of Service

Last updated: August 2026

Welcome to Order Order. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Order Order

Order Order is an online store offering sarees and related fashion products to customers in India.

By using our website, you confirm that the information you provide to us is accurate and complete.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However:

Actual product colours may vary slightly depending on your device, screen settings and lighting.
Minor variations in colour, texture, pattern or appearance may occur due to photography, manufacturing and fabric characteristics.
Product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies or omissions in product information at any time.

3. Prices and Taxes

All product prices displayed on the website are in Indian Rupees (INR).

Applicable taxes, shipping charges and other charges will be displayed during the checkout process, where applicable.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been confirmed, except where required due to an obvious pricing error.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation.

An order may be cancelled or refused in certain circumstances, including:

Product being unavailable.
Incorrect pricing or product information.
Suspected fraudulent or unauthorized activity.
Incorrect customer or delivery information.
Other circumstances where fulfilment is not reasonably possible.

If we cancel an order for which payment has already been received, an applicable refund will be processed to the original payment method.

5. Payment

We accept payment methods made available through our website and payment partners.

You agree to provide accurate payment and billing information.

We are not responsible for delays or failures caused by third-party payment providers, banks or payment networks.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Estimated delivery times may vary depending on the destination, shipping partner, weather, holidays, logistics conditions and other factors.

We are not responsible for delays caused by events or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

8. Cancellation

Order cancellation may be possible before the order is dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable Return & Refund Policy will apply.

9. Customer Responsibilities

You agree not to:

Use the website for unlawful purposes.
Provide false or misleading information.
Attempt to interfere with or damage the website.
Attempt unauthorized access to our systems.
Copy or misuse our website content, images, logos or branding.
Use the website for fraudulent activities.

10. Intellectual Property

All content on the Order Order website, including:

Logos
Brand name
Product photographs
Graphics
Text
Website design
Images
Videos

is owned by or licensed to Order Order and may not be copied, reproduced, modified or commercially used without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media platforms and other technology providers.

These third-party services may have their own terms and privacy policies.

Order Order is not responsible for the independent policies or practices of third-party service providers.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure or error-free.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, Order Order will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms limits or excludes any rights or protections that cannot legally be excluded under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use and protect customer information.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised Last updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the appropriate courts and authorities in Maharashtra, India, subject to applicable consumer protection laws.